delivery & setup

• Open the Driver’s App, check the order, confirm the address.
   
• Use Waze for navigation — double-check the city and route.
   
• Send a specific ETA text:
   
• ✅ “Hi, this is Party Go Round. We’ll be there around 2:15 pm.”
   
• ❌ Never say “around 2ish” or “in 30 minutes.”

• Knock/ring, smile, and introduce yourself.
   
• Say: “We’re here to set up your inflatable. Can you show us where you’d like it?”
   
• Never walk through the house — always go around outside.

• Start at the spot the customer suggests.
   
• Ask: “Is this really the best place?”
   
• Be polite but confident if it’s unsafe or impractical. Offer a better option if needed.

• Ground should be flat and stable.
   
• Keep away from hazards: trees, fences, sheds, power lines.
   
• At least 3 feet of clearance around the unit.
   
• ✅ Grass is best.
   
• ✅ Pavement is fine with sandbags.
   
• ❌ Never gravel, mulch, or sharp ground.

• Parents must see kids at all times.
   
• Bounce houses/combos → face entrance toward deck, porch, or kitchen window.
   
• Water slides → make climb and splash zone visible.
   
• Think photos: set up so it looks awesome from the party area.

• Outlet within 100 ft of blower.
   
• Avoid cords across walkways if possible.
   
• Water slides:
   
• Hose must reach.  Make sure hose is connected and NOT in a knot at all.
   
• Drain water away from the house/soft spots.

Sometimes a unit needs a touch-up on site. Do it fast, but do it right:

1. Tarp first — always stake it before unrolling.
    
2. Roll out in position — spray cleaner on vinyl you can reach while rolling.  
    
3. Clean before inflation — wipe the top and front-facing side first.
    
4. Stake & clean — one person stakes while another cleans inside.
    
5. Inside cleaning — use blower/vac for debris; sanitize bounce floors, walls, mesh, stairs, entrances, handles.
    
6. Final wipe outside — remove scuffs/smudges.
    
7. Secure everything — blowers tight, zippers closed, flaps covering.  MAKE SURE ALL FLAPS ARE CLOSED.  This is very important to keep the inflatable firm.
    
8. Step back & check — does it look clean, safe, and photo-ready? If not, fix it before leaving.
    

✨ Customers don’t see the process — they see the result. Always leave it spotless and professional.

• Don’t block the yard’s nice view.
   
• Don’t set it up sideways/backwards.
   
• Always face the decorated/entrance side toward guests.
   
• Setup should feel intentional, not “plopped down.”

Explain your choice:
“This spot is flat, safe, and lets you see the kids from the deck. Plus it’ll look great in photos and the blower is furthest away from conversation.”

Then ask:
“Does this work for you?”

✅ Always get their approval before leaving.